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Ryder Real Estate Melton

319 - 321 High St Melton

03 9743 6400

03 9743 6684

jayson@ryderrealestate.com.au

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Melissa Johnson

Melissa Johnson - Property Manager E: melissa@ryderrealestate.com.au | M: 0410527073 Contact My Listings Download vCard


Meet Melissa Johnson,



Having spent over 30 years in customer experience, in a range of roles from Personal assistant, to receptionist, Melissa decided a career in real estate is what she wanted. Melissa completed her agent’s representative course, and landed herself a job right away. Having been in the job for close to 2 years Melissa is thriving.  “Coming to work every day being able to help landlords and tenants is what makes me feel happy. I like to go above and beyond, as it’s the little things clients appreciate most.”



Being a local resident of Melton and its neighbouring suburbs for over 18 years, she has seen the area grow and knows the market well.



Melissa is a hardworking mother, young grandmother, great wife and an all-round genuine person. She will impress you with her organisational skills, determination and approachable friendly nature. If you’re looking for a property manager who cares, Melissa is the one to call!

Testimonials

  • I wanted to take the time to write and to call out your team member Melissa who went above and beyond yesterday to sort out an issue at my property. The tenant had an issue with the front screen door having jammed shut, which meant the tenant was at risk if there was a fire with only one door to exit the property. Equally with it being the Christmas period, your local locksmith is away and your handy man wanted double time and call out rate, without any guarantee of fixing the issue. Melissa called me to discuss what was best to do given the high cost to resolve this, whilst also recognising the safety of the tenant being critical. Melissa offered to drive past the property on her way home with her husband to see if they could understand the problem and open the door, which they were able to do, allowing us to then wait for the local locksmith to return in the new year. I have multiple investment properties and sadly I rarely encounter property managers who take a real interest in balancing tenant and cashflow outcomes for me. It's too easy to 'just send a trade' to a tenants request, necessary or not, and wipe out two weeks rental income. Of course paying for appropriate maintenance should never be a problem for an owner, often costs are incurred unnecessarily however. Melissa clearly role models the professionalism sought in a property manager with her actions yesterday and as such I wanted to recognise her accordingly. Please pass on my thanks to her and recognise her in an appropriate manner. I did offer to compensate her husband for his time, I was serious about this so if I can offer him something please let me know. Regards, and all the best for the New Year
    Paul Norman - on January 8 2018

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