We were looking for a retirement home in a location near to family after many years of living interstate and were not enjoying particularly good real estate relationships – until we met Kirsteen Ryder. Kirsteen’s superior understanding of the market helped us find suitable opportunities from interstate and her friendly approach and strong commitment to dealing ethically allowed us the confidence to trust her judgement saving money and many hours of travel up and down the Hume freeway to look at properties. We were, and still are, happy with Kirsteen’s work which resulted in the purchase of our wonderful home in Melton West. We found Kirsteen to be genuine and honest; we are very happy clients and will be keen to use Kirsteen’s services for future real estate activities.
I have found Kirsteen and the staff at The Professionals Ryder Real estate in Melton to be amazing,
They answered all my questions, and when ever I called the office and if Kirsteen was not available,
she would always return my call. We were VERY HAPPY with the result Kirsteen and the Staff achieved.
I would be happy to recommend them.
Thanks again and look forward to working with you again.
Hi Jayson,
We would like to thank you and your team for all the help that you have given us over the years. You have a great team and everyone has always worked hard to sort things out for us.
I have been amazed at how easy it has been to contact you personally, despite the size of your organisation, and impressed that you take a personal interest in ensuring that even the small things are done properly eg ensuring that bills to do with our rental property were paid and more recently overseeing the handover of the house to ensure settlement wasn’t held up.
Mark also has been amazing and worked above and beyond the call of duty– he kept us informed during the sales process, moved some bricks on our request and most recently personally went to the house and figured out how to get the air conditioner working and sorted out the door with the new owner.
The admin team have been great at keeping us up to date and responding to our requests.
Overall, well done and please pass on my thanks to everyone. Happy to be used as a testimonial if that would be of any help, though I’m sure if you and your team are as impressive with your other clients, your reputation will speak for itself!
Mark also has been amazing and worked above and beyond the call of duty– he kept us informed during the sales process, moved some bricks on our request and most recently personally went to the house and figured out how to get the air conditioner working and sorted out the door with the new owner.
Hi Jayson,
We would like to thank you and your team for all the help that you have given us over the years. You have a great team and everyone has always worked hard to sort things out for us.
I have been amazed at how easy it has been to contact you personally, despite the size of your organisation, and impressed that you take a personal interest in ensuring that even the small things are done properly eg ensuring that bills to do with our rental property were paid and more recently overseeing the handover of the house to ensure settlement wasn’t held up.
Mark also has been amazing and worked above and beyond the call of duty– he kept us informed during the sales process, moved some bricks on our request and most recently personally went to the house and figured out how to get the air conditioner working and sorted out the door with the new owner.
The admin team have been great at keeping us up to date and responding to our requests.
Overall, well done and please pass on my thanks to everyone. Happy to be used as a testimonial if that would be of any help, though I’m sure if you and your team are as impressive with your other clients, your reputation will speak for itself!
Thanks for the great service you provided to us Mark and your real estate agent. We have experienced a difficulties in complete the purchase but with your kind supports everything was settled nicely. I highly recommend for potential sellers/buyers to have these services in the future.
Mark did a fantastic job helping me sell my property.
This was my first experience selling property so I was a bit nervous about choosing an agent. I made shortlist of agents who had been selling property in the Melton area for more than a couple of years. It turned out that the list was very short indeed! I asked Mark to come by my place twice for a chat over the space of about nine months. He was happy sit down for a long conversation on both occasions. There was no hard sell and no unrealistic promises: just an honest and direct discussion about how Mark could help me sell my property. Moreover, Mark was always on time for our meetings and reliable when responding to calls and texts. Perhaps most importantly, Mark was able to explain how he deals with the unexpected surprises that come with selling property, particularly unreliable purchasers.
After one open house inspection, we received an offer. Once again there was no hard sell about accepting this offer. Mark explained what the purchasers were prepared to pay and how reliable he thought their offer was. Moreover, he didn’t waste our time with a offer that was below our expectations: the offer he brought to us was well within our best case scenario.
Finally, between signing the contract and settlement date Mark was in touch at key points. During out initial conversations he emphasised that customer service between sale and settlement was something he prided himself on. He did not let me down.
If you live in Melton and are looking to sell your house then I highly recommend Mark. He is reliable, knowledgeable and honest. That’s hard combination to find in any industry. Mark more than fits the bill.
Kirsteen & Chloe from Professionals Ryder Real Estate were very professional, knowledgeable and helpful. They kept me updated on the progress of the property for sale regularly which was great.
Kirsteen facilitated the sale of my property with the highest level of service and promptness from start to finish.
She had sold my place to a very reputable buyer within 2 weeks of the listing.
Her sales process was absolutely seamless.
Highly recommended should you be looking to purchase or sell.
Thanks again Kirstseen
Kirsteen is a gem of an agent!
she is professional and a great communicator , with immense local knowledge, ticks all the boxes of being an agent that gets you what you are after! our experience was outstanding with the team @ professionals Melton.
Definitely recommend to anyone wanting to buy or sell.